Code: 11 - Full Service Branch Office - Accept deposits, can make different types of loans, open and close accounts, loan officer is typically on site, normal hours, full-time banking staff. These office locations may or may not have safe deposit facilities on site, they can give loan and deposit rates. The branch location may be owned by the bank or may be leased by the financial institution.
Code: 28 - Retail Office - These type of facilities can be found in retail locations, or kiosks that have limited to no customer service assistance as they might be unmanned and provide services via an ATM.